AI + creative systems for ecommerce teams

Your next ad shouldn't start from zero.

I audit how ecommerce teams use AI, direct the creative strategy behind their Meta ads, and build the system that carries customer language, feedback and ad results into the next brief.

Ruby Hoenderdos seated on a concrete staircase
Ruby Hoenderdos
Founder / strategist / builder
RBY 01
Worked with
The real bottleneck

The problem isn't output. It's amnesia.

Most teams do not need another AI tool. They need a system that remembers the strategy, the feedback and the performance data they already paid for.

01

The same feedback gets repeated every week.

02

Winning ads live in folders instead of the next brief.

03

Quality still depends on one senior person's memory.

You already paid for that learning.

Customer language, rejected claims, creative feedback and ad results should follow the idea into the next brief. If they do not, you pay for the same lesson again.

Three ways to work together

Diagnose. Direct. Build.

Pick the place where work currently breaks: the AI setup, the Meta plan, or the system connecting feedback and performance to what gets made next.

01

AI Audit

Diagnose

Know what to build before you buy another tool.

I map where AI is already used, which instructions and decisions disappear between sessions, where claims or approvals can fail, and which workflow should be fixed first.

AI usage mapWorkflow failuresBuild order
02

Creative Strategy

Direct

Turn last month's spend into the next round of ads.

I read Meta performance at angle, hook and offer level, decide what to repeat, retire or test next, and turn that into the creative plan your team can actually make.

Performance readNext anglesTesting plan
03

AI Brain Build

Build

Install the judgment your team currently borrows from its best people.

I build a Creative Brain around your own customer language, winning patterns, approved claims, playbooks and performance data. Then I connect it to how your team actually works.

Customer languageClaims + copy rulesPerformance feedback
The flagship build

What sits around the model.

The model is the replaceable part. The build decides what it reads, what it is allowed to say, how the work is checked, and how ad results change the next brief.

Layer 01 / evidence

Owned data

Ads, reviews, surveys, comments, claims and past decisions.

Layer 02 / judgment

Rules + taste

What good looks like, what cannot ship and what the brand will not say.

Layer 03 / making

Creative engine

Briefs, hooks, angles and scripts built from relevant context. It does not begin with a giant prompt.

Layer 04 / control

Quality gates

Claims, compliance, grading and human approval before work gets through.

Layer 05 / learning

Performance loop

What happened in market changes what the system recommends next.

A winning ad should change the next brief.Performance → learning → next decision ↺
Examples from the work

What I've actually built.

Across DTC brands, the same problems kept showing up: customer knowledge was hard to use, feedback disappeared between sessions, and ad results never reached the next brief. These are the systems I built in response.

01 / Customer research

Research the team can use

Reviews, surveys and comments stored by theme, objection and buying context, so they become ad angles instead of another research document.

02 / Creative rules

Feedback that survives the chat

Approved claims, banned phrases, copy rules and grading criteria checked before a draft reaches the team.

03 / Ad performance

Results that change the next brief

Performance follows the concept, so winning angles return for a reason and ideas that failed do not get suggested again.

Ruby Hoenderdos working with a colleague at a laptop
I built this while doing the work
Ruby Hoenderdos / RBY Studios
Why I built it

I was rewriting every AI draft myself.

I knew the brand inside out. I made the content and wrote the strategy. Every new chat still forgot the corrections I had just made.

Every draft started from scratch. The feedback, performance data and brand rules had nowhere to go. I built the system so the next brief could use what the last campaign taught us.

If AI makes the same mistake twice, your feedback died in the chat.

Before we talk

This works when...

The best fit is an ecommerce brand with an internal marketing or creative team and enough creative volume for repeated mistakes to become expensive.

Good fit

You want capability.

  • Your team makes and tests Meta creative consistently.
  • Feedback, performance and brand knowledge live in too many places.
  • You want AI to improve the operation without flattening the work.
Probably not

You want magic.

  • You only need a folder of generic prompts.
  • You want to remove every human decision from creative work.
  • You are looking for an agency to take the whole function away.
Choose your starting point

Where are you stuck?

Tell me what your team is trying to change. If one of the three routes fits, I will tell you where I would start.

Book a 20 minute call

You will speak with me.